Effective January 1, 2025
This Privacy Policy explains the personal information that CondoVerify, LLC collects when you use or access our websites, apps, products, services, and communications (collectively, the Services), how we use it, and the purposes for which we share it with third parties.
Quick summary (not a substitute for the full policy):
We combine public/government records with AI models to generate condo reports and alerts. We collect typical account and usage data, and—only with your consent—process payments and precise location. You can opt out of targeted ads and request access/deletion/correction where applicable. Public records we reference are typically not treated as Personal Information under many state privacy laws when the data is publicly available, but we still safeguard how we handle and display it.
Our Services are not intended for minors, and we do not knowingly collect information about minors. If you are under 18, do not use the Services or provide information to us.
Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
Personal Information does not include: (i) publicly available information from government records; (ii) de-identified or aggregated data that cannot reasonably be linked to you.
We may collect Personal Information about:
We collect various types of Personal Information including:
Public Records Note: We link to or summarize government/public-record documents (e.g., clerk filings, permits, inspections, court dockets, association records). Those underlying records are typically not Personal Information under many U.S. state privacy laws when publicly available.
We collect Personal Information:
We maintain administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access and use. These include access controls, encryption in transit, and vendor due diligence. To protect your account, use a strong, unique password, limit sharing of credentials, and log out when finished.
We do not sell information that directly identifies you (e.g., your name, email, phone). We also do not publicly display full payment card data or store complete card numbers—we rely on a PCI-compliant payment processor.
We use cookies/SDKs and similar tools for analytics and to deliver or measure targeted advertising on our site and third-party sites. Some state privacy laws treat this as a sale or sharing of Personal Information (e.g., cookie IDs, IP, device data) for cross-context behavioral advertising.
We do not knowingly sell the direct identifiers of users (like name, email, phone).
We may disclose Personal Information to:
We do not disclose complete payment card numbers. We do not publish precise geolocation.
We use first-party and third-party cookies/SDKs for core functionality (session management, authentication), performance (load balancing, analytics), and marketing (measuring ad effectiveness). You can adjust settings in your browser/device; disabling some cookies may impact functionality (e.g., staying logged in, saving preferences).
Depending on where you live (e.g., California, Colorado, Connecticut, Utah, Virginia), you may have rights to:
How to Exercise: Submit a request at privacy@condoverify.com. We will verify your identity (and authority, if acting as an authorized agent).
Non-discrimination: We won't discriminate against you for exercising privacy rights, though some features may require certain data to function.
Our Services are aimed at U.S. buildings and records. If you access from the EEA/UK, we may act as a controller for your account/usage data and rely on bases such as contract, legitimate interests (e.g., security, product improvement), consent (for cookies/ads where required), and legal obligations. Data may be transferred to the U.S. using appropriate safeguards (e.g., SCCs). You can contact privacy@condoverify.com to exercise EEA/UK rights.
We retain Personal Information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, maintain security and fraud prevention measures, and enforce agreements. We may retain report artifacts and audit logs (without full direct identifiers where feasible) to support product integrity and legal compliance.
Our site and emails may link to third-party sites, tools, or public portals. We don't control those properties and aren't responsible for their content or privacy practices. Review their policies before sharing information.
We may update this Policy from time to time. We will post the updated version with a new Effective Date. Your continued use of the Services after changes take effect constitutes your consent to those changes.
CondoVerify, LLC
Email: privacy@condoverify.com (privacy requests)
Support: support@condoverify.com
Legal/DMCA: legal@condoverify.com
We collect from public/government sources that can include errors, redactions, or latency. Where conflicts arise between a report and the official record, the official record controls. If you spot an error, contact support@condoverify.com with proof; we may annotate or re-issue a report.